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[AS 14] Norme ETSI EG 202 009-1: "User Group; Quality of Telecom Services; Part 1: “Methodology for identification of indicators relevant to the Usersâ€, V1.3.1Brevet et Normes : Date de dépôt: 01 December 2014 , Organisme: "ETSI (European Telecommunications Standards Institute)" , N° de brevet: EG 202 009-1, Nb page 1-49, FranceMots clés: Methodology, Quality of Telecom Services
Résumé:
The present document was written to make available to the providers and users of any kind of telecom services (legacy network based or IP network based services) a common basis for mutual understanding about quality of service. It aims to assist users in identifying rationally their QoS requirements in terms of Service Level Objectives (SLO), helping the providers to better meet them for their mutual benefit.
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